By Stanley Onyeka, Lagos
11Plc, a renowned petroleum marketing company, has said its customer-centric approach sets it apart in service delivery in the downstream petroleum sector.
According to the company, this customer-centric approach has earned it the trust and loyalty of its customers, setting it apart from its competitors and solidifying its position as a leader in Nigeria’s petroleum industry.
“At 11Plc, we operate on a foundation of integrity and quality service. We are committed to consistently delivering exceptional experiences for our customers,” it said in a statement.
It added that 11Plc’s commitment to excellence is reflected in its state-of-the-art facilities and equipment, as well as its rigorous training programs for attendants and staff.
Through this, the company ensures that its employees are equipped with the skills and knowledge necessary to provide exceptional service to customers.
Furthermore, the statement said the company’s zero-tolerance policy for misconduct ensures that customers receive the best possible service, as 11Plc’s attendants and staff are held to the highest standards of professionalism and integrity.
11Plc’s dedication to excellence has earned it numerous accolades and recognition within the industry. The company remains committed to consistently delivering exceptional experiences for its customers.
It continued: “The company’s commitment to integrity and quality service is unwavering, and its swift response to the incident at its Mobil service station in Lagos is a testament to this commitment.
In conclusion, 11Plc’s commitment to excellence sets the standard for the petroleum marketing industry.
“The company’s customer-centric approach, zero-tolerance policy for misconduct, and dedication to integrity and quality service ensure that customers receive the highest level of service and professionalism.”
At 11Plc, we operate on a foundation of integrity and quality service. We are committed to consistently delivering exceptional experiences for our customers.
