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NAICOM directs insurance firms to pay customers’ outstanding claims

The National Insurance Commission (NAICOM) has directed the Board of African Alliance Insurance Plc to settle their customers’ outstanding claims.

NAICOM gave the order in Abuja on Friday through its management.

The Commission said the directive was due to increased complaints by annuitants and insurance claimants against the company.

NAICOM also directed the company’s board of directors to immediately submit a turnaround plan to address the challenges currently faced by the company.

The Commission said it would take further regulatory actions against the company if it failed to resolve the challenges within the stipulated grace period given them, saying it had put the company under its Regulatory Order.

“Following increased complaints by annuitants and insurance claimants against African Alliance Insurance Plc in respect of the company’s delay and/or inability to fulfil its obligations, NAICOM has given marching orders to the company.

“The order is for the company to resolve and ensure settlement of outstanding claims. Given the heightened challenges, the company should expect further actions if they fail to address the issues within the timeline the company has been given,” it said.

NAICOM reassured stakeholders in the sector of its commitment to ensure fair treatment for all and enforce professionalism and good conduct among its licensed operators. (NAN)

The order is for the company to resolve and ensure settlement of outstanding claims. Given the heightened challenges, the company should expect further actions if they fail to address the issues within the timeline the company has been given.

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